If you are double-click the printer icon on the desktop to open HP Printer Assistant. Search Windows for your printer model name, and then click your printer in the list of results to open HP Printer Assistant. If you can't find HP Printer Assistant, download and install the full feature driver for your printer on your computer.
Step 1: Reconnect the printer
Click Connect a new printer.
Select the connection type when prompted, and then follow the on-screen instructions to set up the printer. note: ...
Turn off the printer, and then restart your computer.
Turn on the printer, and then open HP Printer Assistant.
HP Support Assistant is included on new HP desktop and notebook PCs. You can install it on PCs from other manufacturers for easy access to support resources and tools for HP printers and PCs. Click the ? icon on your system tray to start HP Support Assistant or download now. During setup, selected new HP PC models running Windows 10 will receive version 9. All other PC models will receive version 8.1
Automated fixes and troubleshooters
Resolve many common issues using HP Support Assistant’s troubleshooters and automated fixes. For example, Audio Check can diagnose and help fix issues if you having trouble hearing sound from your computer. Performance Tune-up Check can optimize your system to help improve performance and Operating System Check can analyze and help maintain Windows on your PC. When HP PC Hardware Diagnostics is installed, it can be launched directly from HP Support assistant to test components, such as your hard drive and memory, and identify potential hardware related issues. If the issue cannot be resolved with these tools, HP Support Assistant can help you find additional support resources specific to your device.
Manage your connected HP devices from the My devices tab. Just create a new ID or sign in with your existing credentials and you'll have access to your registered devices. Need to keep track of new messages or updates for a friend or family member's PC or printer? Simply add their device to your list and you'll be notified automatically. You can also view available and subscribed2 services from HP Services.
Improve the performance and reliability of your PCs and printers with automatic firmware and driver updates. You can configure your options to install updates automatically or to notify you when updates are available.