All HP PCs should have the HP Support Assistant installed to help with computer maintenance, software upgrades, troubleshooting issues, and a variety of other tasks. HP advises against uninstalling HP Support Assistant. If the current HP Support Assistant app won't open, try downloading and installing the most recent version of the app over the old one. From the link, download the HP Support Assistant installation.
Follow these steps to fix the problem:
Turn off antivirus software and the firewall.
Go to the HP Customer Support website.
Download and install the latest version of HP Support Assistant.
Restart the computer to complete the installation process.
Click the HP Support Framework Solutions icon to open the application.
Fore more Read:- HP Printer Assistant Software | HP Support Assistant | HP Scan Assistant
HP Support Assistant features include:
Automated fixes and troubleshooters
Resolve many common issues using HP Support Assistant’s troubleshooters and automated fixes. If the issue cannot be resolved with these tools, HP Support Assistant can help you find additional support resources specific to your device.
Personalized support
Manage your connected HP devices when you create a new ID or sign in with your existing credentials. Need to keep track of new messages or updates for a friend or family member's PC or printer? Simply add their device to your list and you'll be notified automatically. You can also view available and subscribed HP services.2
Automatic updates
Improve the performance and reliability of your PCs and printers with automatic firmware and driver updates. You can configure your options to install updates automatically or to notify you when updates are available.